Comply to Karnataka Department of Electrical Inspectorate,
Energy Department IoT Requirements
Real-time Monitoring : Implement IoT-enabled devices to monitor electrical systems continuously, ensuring real-time data collection and analysis for proactive maintenance and immediate issue detection.
Automated Reporting : Use IoT solutions to generate automated reports on system performance, energy consumption, and fault occurrences, facilitating quick decision-making and regulatory compliance.
Remote Control and Management : Enable remote control capabilities for critical electrical systems through IoT, allowing for prompt response to emergencies and optimization of energy use.
Data Security : Ensure robust data security measures are in place to protect sensitive information collected by IoT devices from unauthorized access and cyber threats.
Regulatory Adherence: : Stay updated with the latest regulations and standards set by the Karnataka Department of Electrical Inspectorate, integrating IoT solutions that meet or exceed these requirements.
By integrating these IoT capabilities, organizations can achieve higher operational efficiency, improved safety, and compliance with state regulations.
A single dashboard to monitor lifts across multiple buildings provides operations and maintain transparency.
Conditioning MonitoringThe system tracks each lifts status and monitors its condition, utilization, and ride comfort.
Notifications and EscalationsWhen anomalies are detected the system notifies support staff and can escalate an issue to maintain staff.
Predictive MaintenancePredictive analytics by TUVSOD allows us to forecast the remaining time to downtime a recommend specific maintenance.
Bosch Phantom analyzes current and voltage changes, measuring device energy consumption across the value chain.
1. View Existing Contracts : Customers can access and review their current contracts with lift maintenance contractors directly from the portal. This includes contract details, terms, and expiration dates, ensuring transparency and easy reference.
2. Lift Details and IoT Monitoring : Detailed information about each lift is available, including specifications, maintenance history, and real-time condition monitoring using IoT data. Customers can view sensor data, performance metrics, and any anomalies detected by IoT devices, providing an up-to-date overview of lift health.
3. Automatic Service Ticket Creation : The portal automatically generates service tickets if any unusual readings or faults are detected by IoT sensors. This proactive feature ensures that maintenance contractors are alerted immediately, minimizing downtime and enhancing safety.
4. Manual Service Requests : Customers can manually raise service requests through the portal for any maintenance needs or issues not detected by IoT devices. This feature ensures that all types of service requirements can be addressed promptly.
5. Real-Time Job Status Updates : Customers receive real-time updates on the status of their service requests and maintenance jobs. This includes notifications on job initiation, progress, and completion, ensuring they are always informed about the service status.
6. Payment Processing : The portal allows customers to make payments to maintenance contractors directly. This integrated payment feature simplifies financial transactions, ensuring timely and secure payments.
7. One-Stop Lift Safety & Maintenance Management : The Etaprise customer portal serves as a centralized platform for all lift safety and maintenance management activities. Customers can manage contracts, monitor lift conditions, raise and track service requests, and handle payments—all from a single interface.
These capabilities make the Etaprise Field Service Management customer portal a powerful tool for efficient and proactive lift maintenance management, enhancing safety, reliability, and customer satisfaction.